The Brick Store Museum is seeking a friendly and welcoming Front Desk Attendant to join our volunteer team. As the first point of contact for visitors, the Front Desk Attendant plays a key role in creating a positive and engaging museum experience. This position involves greeting guests, providing information about the museum and local region, handling admissions, and supporting daily museum operations.
Key Responsibilities:
- Greet all visitors with a warm, welcoming attitude
- Provide information about the museum’s exhibits, programs, and events
- Offer insights and answer questions about the Kennebunk region and surrounding areas
- Process admissions, membership sales, and gift shop purchases using point-of-sale software
- Answer phone calls and respond to visitor inquiries
- Maintain cleanliness and organization of the front desk and lobby area
- Assist with administrative tasks as needed
- Support museum staff with special events and other duties as assigned
Qualifications:
- Friendly, professional, and customer service-oriented demeanor
- Strong interpersonal and communication skills
- General knowledge of the Kennebunk area and its history preferred
- Basic computer literacy, including use of email, point-of-sale systems, and Microsoft Office or Google Suite
- Dependable, punctual, and able to work independently
- Prior experience in a customer service or visitor-facing role is a plus
Interested candidates should visit www.brickstoremuseum.org/volunteer
