TIP of Greater Portland is a chapter of Trauma Intervention Programs, Inc. (TIP), a national non-profit organization founded in 1985. TIP has 15 affiliates serving over 300 cities across the nation. TIP of Greater Portland provides services to police, fire and hospital staff serving the following areas: Cape Elizabeth, Cumberland, Falmouth, Gorham, Portland, Scarborough, South Portland, Westbrook, Windham, and Yarmouth. TIP also provides support to Maine Medical Center's trauma emergency department and the specialty care units for adults and pediatrics.
TIP has received the prestigious Innovations Award in State and Local government from Harvard University and Ford Foundation, the Crime Victim Service Award from the US Justice Department, and the Governor's Victim Service Award from the State of California.
A major reason for the TIP Program is to prevent what mental health professionals call the “Second Injury.” The Second Injury is a victim’s perspective that the emergency system did not provide the support needed after a tragic event. Emergency personnel simply do not have the time to provide this support. They call TIP Volunteers who can prevent a second injury. In parts of the country which do not have a TIP Program, second injuries reported by victims are common. Three examples of Second Injuries:
- An elderly gentleman, whose wife was hit and killed in a crosswalk, was not informed why she was left in the street for hours. To this day, the husband is still angry at “the system.”
- After a young man killed himself, his family was left to clean the bloody scene on their own. To this day, they wonder “why didn’t anyone help us with this awful task?”
- After a mother of four died in an emergency department, her family felt pressed by busy hospital staff into choosing a mortuary. To this day, the family regrets the hurried decision they made.
These are just a sample of the terrible things that can happen to victims in the aftermath of a tragic event. One of TIP’s main goals is to help prevent these second injuries from happening. TIP volunteers are trained to step in to work with staff and responders. For example, victims are given information as to how to contact crime scene cleanup companies and other community services. TIP volunteers also help protect victims against well-meaning friends who mistakenly say the wrong things.
TIP in the news:
"A great program. It appears the TIP program is an idea whose time has come."
---Giselle Fernandez, NBC Today Show
"I am aware of several victim assistance programs. However, none can come close to TIP Inc. in terms of performance, consistency, cost, scale of activity, supervision and morale."
---Mr. James Stewart, Former Director National Institute of Justice
"A shining example of an organization at its best."
---New York Times