PURPOSE OF JOB: Provide essential customer service to visitors by welcoming them to the museum and processing their purchases.
RESPONSIBILITES:
- Greet and welcome visitors
- Orient visitors to their museum experience
- Explain admission fees
- Assist visitors with store purchases
- Cash handling, including use of Square Reader (cash register program)
- Answer the telephone
- Open/close Museum Store if opening/closing volunteer not available
- Assist, on occasion, with special events if schedule allows (not required)
The Rufus Porter Museum of Art and Ingenuity is open from mid-June to mid-October, Wednesday through Saturday from 10 am to 4 pm. Shifts are in 3.25 hour increments (9:45 am to 1 pm, 1 pm to 4:15 pm) with two people scheduled for each shift (one as a Museum Docent/Tour Guide, the other as a Museum Store Volunteer). Last tour is at 3:30 pm.
CHARACTERISTICS AND EXPERIENCE
- Warm and welcoming personality
- Enthusiasm to learn new things
- Commitment to upholding the principles and ethics of the Museum
- Interest in working with people of all ages and nationalities
- Flexible
- Enjoy meeting and interacting with other people
- Reliable, responsible
- Able to work independently
- Able to speak comfortably with the public
- Knowledge of safety procedures and ability to perform in case of need.
TRAINING/ORIENTATION PROVIDED:
- Docent Handbook
- Museum Store/Square Handbook
- Orientation and Tour
